If you encounter issues or need to seek assistance, Security Copilot provides a modern and advanced support experience.
Depending on your role, the widget allows you to:
Find solutions to common problems
Submit a support case to the Microsoft support team
Prerequisites
It's important to know the specific roles that have permission to open support cases.
At a minimum, you must have a Service Support Administrator OR Helpdesk Administrator role.
For more information on which roles have permission, see, Security Administrator permissions. Roles that include the action microsoft.office365.supportTickets/allEntities/allTasks can submit a case.