Certifications

Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate (Legacy)

Certification details

This version of the certification is no longer available. If you have this version of the certification, you will automatically be granted the latest version of the certification.

Both versions of the certification will be listed in your certifications. You only have to renew the newer version. When the previous version expires, it will move to the certification history section of your transcript.

If you’re a functional consultant responsible for configuring and implementing Dynamics 365 solutions for customers, you’re a good fit for this certification, which can highlight your skills and help advance your career. A Dynamics 365 Field Service functional consultant is responsible for implementing solutions that manage resources which complete the field service life cycle. As a functional consultant, you know how to work with project managers, developers, and solution architects. You should have a minimum of one to three years of experience as a functional consultant implementing Dynamics 365.

If you need more experience before you try to earn this certification, here are some suggestions:

  • Work as a Dynamics 365 functional consultant on a few projects.
  • Work on a Dynamics 365 Field Service implementation.
  • Join the community at community.dynamics.com.
  • Take available learning paths on Microsoft Learn.
  • Complete more hands-on practice.
  • Sign up for an instructor-led training course

Skills earned upon completion

Job role: Functional Consultant

Required exams: MB-200 MB-240

Go to Learn Profile

Two ways to prepare

Items in this collection

Certification exams

  • MB-200: Microsoft Power Platform + Dynamics 365 Core

    Languages: en ja

    Retirement date: **

    This exam measures your ability to accomplish the following technical tasks: perform discovery, planning, and analysis; manage user experience design; manage entities and data; implement security; implement integration; and perform solutions deployment and testing.

    Price based on the country or region in which the exam is proctored.

    We strongly recommend that you register for an exam with a personal MSA account. If you register with an organizational (work/school) AAD account, your exam records will be lost if you leave your organization and they will be unrecoverable.
    for Microsoft Power Platform + Dynamics 365 Core

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

  • MB-240: Microsoft Dynamics 365 Field Service Functional Consultant

    Languages: en ja de fr es pt-br it zh-cn

    Retirement date:

    This exam measures your ability to accomplish the following technical tasks: configure field service applications; manage work orders and customer assets; schedule and dispatch work orders; manage the Field Service mobile app; manage inventory and purchasing by using the built-in inventory management system; and implement Microsoft Power Platform.

    Price based on the country or region in which the exam is proctored.

    We strongly recommend that you register for an exam with a personal MSA account. If you register with an organizational (work/school) AAD account, your exam records will be lost if you leave your organization and they will be unrecoverable.
    for Microsoft Dynamics 365 Field Service Functional Consultant

    All objectives of the exam are covered in depth so you'll be ready for any question on the exam.

Assessed on this exam

  • None

Certification resources

Support for Credentials

Get help through Microsoft Credentials support forums. A forum moderator will respond in one business day, Monday-Friday.

Choose your Microsoft Credential

Microsoft Applied Skills or Microsoft Certifications? Choose the path that fits your career goals, desired skillset, and schedule.

Certification poster

Check out an overview including fundamentals, role-based and specialty certifications for Dynamics 365 and Power Platform.

Exam Replay

See two great offers to help boost your odds of success.

Your certifications

Review and manage your scheduled appointments, certificates, and transcripts.

Share your certification badges

Celebrate your accomplishment with your network. Claim your Microsoft Certification badge, and add it to LinkedIn, your résumé, and more.

* Pricing does not reflect any promotional offers or reduced pricing for Microsoft Certified Trainers and Microsoft Partner Network program members. Pricing is subject to change without notice. Pricing does not include applicable taxes. Please confirm exact pricing with the exam provider before registering to take an exam.

** Complete this exam before the retirement date to ensure it is applied toward your certification. After the retirement date, please refer to the related certification for exam requirements.