Renewal for Microsoft 365 Certified: Exchange Online Support Engineer Specialty


The related certification retired on July 31, 2023. This renewal assessment will be available for at least six months after the retirement date. Read the blog post.

If you have this certification and it will expire within six months, you're eligible to renew. Show that you've kept current with the latest updates by passing the renewal assessment. You can also prepare to renew with the curated collection of learning modules.


The English language version of this renewal assessment was updated on January 5, 2024. Localized versions take approximately three weeks after this date to become available.

Skills measured in renewal assessment:

  • Troubleshoot problems with mail flow
  • Troubleshoot message filtering in inboxes and Microsoft Defender for Office 365
  • Troubleshoot compliance and retention issues
  • Troubleshoot desktop Outlook clients
  • Troubleshoot issues with mobile devices
  • Troubleshoot hybrid and migration issues

Job role: support-engineer

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Prepare for the renewal assessment

Use this collection of learning modules to help you prepare for the Microsoft 365 Certified: Exchange Online Support Engineer Specialty renewal assessment.


Renewal assessment resources