Study guide for Exam AB-330: Implementing AI-Powered Supply Chain Operations with Dynamics 365 Supply Chain Management

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.

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Updates to the exam

Our exams are updated periodically to reflect skills that are required to perform a role. We have included two versions of the Skills Measured objectives depending on when you are taking the exam.

We always update the English language version of the exam first. Some exams are localized into other languages, and those are updated approximately eight weeks after the English version is updated. While Microsoft makes every effort to update localized versions of exams as noted, there may be times when the localized versions of an exam are not updated on this schedule. Other available languages are listed in the Schedule Exam section of the Exam Details webpage. If the exam isn't available in your preferred language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Skills measured

Audience profile

As a candidate for this Microsoft Certification, you have hands‑on expertise in implementing and managing end‑to‑end supply chain processes in Dynamics 365 Supply Chain Management and AI-enabled capabilities. You translate customer requirements into practical configurations that align to the business process catalog for Dynamics 365 apps and services.

In this role, you also:

  • Analyze business requirements across multiple areas.

  • Map requirements to system capabilities and design reliable, scalable solutions.

  • Identify and manage dependencies between processes.

  • Apply industry-recommended practices to implementations.

You deliver effective solutions that meet or exceed the needs of your customers by partnering with solution architects, developers, consultants, business users, project managers, and other stakeholders.

Skills at a glance

  • Implement the design to retire process (5–10%)

  • Implement the forecast to plan process (1–5%)

  • Implement the inventory to deliver process (20–25%)

  • Implement the order to cash process (20–25%)

  • Implement the plan to produce process (1–5%)

  • Implement the source to pay process (30–35%)

Implement the design to retire process (5–10%)

Develop a product strategy

  • Create and configure category hierarchies

  • Create and manage product lifecycle states

  • Create and manage product attributes

  • Configure inventory dimensions, including storage, tracking, and product dimension groups

  • Configure item model groups

  • Configure reservation hierarchies

  • Configure unit sequence groups

Introduce products

  • Create and release products and product variants

  • Create bills of materials (BOMs) and BOM versions

  • Configure purchase prices, sales prices, and discounts in trade agreements

  • Configure formulas features

  • Configure formulas and formula versions

Manage active products

  • Configure product filter codes for warehouse operations

  • Configure and maintain costing versions for standard and planned costs

  • Configure items with standard costs

  • Calculate and activate item cost prices

Implement the forecast to plan process (1–5%)

Develop business strategy

  • Configure forecast models, plans, and parameters

  • Configure supply chain calendars

Conduct sales and operations planning

  • Set up coverage groups and item coverage

  • Configure and maintain master planning parameters and master plans

  • Define positive and negative days

  • Define action messages, delay, and time fences

  • Configure safety margins

  • Configure intercompany master planning

Execute sales and operations planning

  • Run master planning, and analyze the results

  • Evaluate and process planned purchase and transfer orders

Implement the inventory to deliver process (20–25%)

Manage warehouse operations

  • Create sites, warehouses, locations, location formats, location profiles, location types, and zones

  • Configure work policies and work breaks

  • Implement location directives

  • Configure wave, load, and work templates

  • Create and print labels, including product, wave, GS1 label segments, and license plate labels

  • Configure an inbound receiving process

  • Configure an outbound shipment process

  • Configure and update inventory status

  • Configure and process replenishment

  • Configure and process inventory movements

Maintain inventory levels

  • Configure and process consignment inventory

  • Create and process journals, including BOMs, item arrival, output order, transfer, movement, inventory adjustment, and counting journals

  • Create and process transfer orders

  • Configure and manage the inventory closing and adjustment process

  • Apply and remove inventory blocking manually

  • Configure and process safety stock journals

  • Create cycle counting work, and perform cycle counting

Process inbound goods

  • Receive incoming goods by using mobile device, and post product receipt

  • Manage an inbound load planning workbench

Process outbound goods

  • Manage outbound load planning workbench

  • Configure and process cross docking

  • Perform planning and processing of loads and shipments

Manage inventory quality

  • Configure and process nonconformances

  • Configure quality associations

  • Configure components for the quality control process

  • Process quality orders

  • Process quarantine orders

Implement the order to cash process (20–25%)

Develop sales policies

  • Configure and manage order promising, including available-to-promise (ATP), capable-to-promise (CTP), and sales lead time

  • Configure unified pricing management

Manage sales orders

  • Configure sales agreements

  • Configure and process sales quotations

  • Configure and process sales orders

  • Configure and manage sales reservations

  • Configure and process sales returns

  • Configure sales groups and commissions

  • Process intercompany orders

Manage customers for supply chain management

  • Maintain supply chain information on customer details

  • Set up customers for intercompany operations

Implement the plan to produce process (1–5%)

Develop production strategies

  • Configure manufacturing execution features, including production floor execution interface

  • Configure scheduling and infinite and finite capacity

  • Manage resource groups, resources, and resource capabilities

  • Create and manage operations and routes

  • Create production units, production groups, production pools, and production journal names

  • Configure costing sheets and indirect costs

  • Configure and manage cost groups, costing versions, and cost categories

  • Configure cost allocations for co-products and burden allocation for by-products

  • Configure scrap and production error quantity posting parameters

Plan production operations

  • View, monitor, and update production schedules

  • Set up and run operations and job scheduling

  • Manage reservations in a production process, including partial reservations and re-reservations

  • Configure and perform BOM and formula calculations

  • Evaluate and process planned production

  • Execute explosion and validate results

  • Manage production order lifecycle stages, including create, estimate, schedule, release, and start

  • Configure batch reservations and the release to warehouse process

Run production operations

  • Configure BOM and formula lines, resources, routes, and warehouses for subcontracting items

  • Process production and batch orders by using the production floor execution interface

  • Configure warehouse processes for raw materials picking and finished goods put away

  • Create and process picking list journals

  • Create and process job card and route card journals

  • Create and process reports as finished journals

  • Manage production order lifecycle stages, including report as finished, and end

  • Manage start, report as finished, and register material consumption in production on the Warehouse Management mobile app

  • Substitute materials in the manufacturing process

  • Manage subcontracting for discrete and process manufacturing

Implement the source to pay process (30–35%)

Develop the procurement and sourcing strategy

  • Configure procurement categories, charge codes, and purchasing policies

  • Configure procurement workflows

Manage supplier relationships

  • Maintain supply chain information on vendor details

  • Configure vendor collaboration features

Source and contract goods and services

  • Create purchase agreements

  • Manage over and under deliveries and delivery schedules

Procure goods and services

  • Create and manage purchase requisitions, requests for quotation (RFQs), and purchase orders (POs)

  • Create and process vendor returns

Study resources

We recommend that you train and get hands-on experience before you take the exam. We offer self-study options and classroom training as well as links to documentation, community sites, and videos.

Study resources Links to learning and documentation
Get trained Choose from self-paced learning paths and modules or take an instructor-led course
Find documentation Dynamics 365 documentation and learning modules
Supply Chain Management home page
Ask a question Microsoft Q&A | Microsoft Docs
Get community support Microsoft Dynamics Community
Follow Microsoft Learn Microsoft Learn - Microsoft Tech Community
Find a video Exam Readiness Zone on Learn Shows