Study guide for Exam AB-730: AI Business Professional

Purpose of this document

This study guide should help you understand what to expect on the exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.

Useful links	Description
How to earn the certification	Some certifications only require passing one exam, while others require passing multiple exams.
Certification renewal	Microsoft associate, expert, and specialty certifications expire annually. You can renew by passing a free online assessment on Microsoft Learn.
Your Microsoft Learn profile	Connecting your certification profile to Microsoft Learn allows you to schedule and renew exams and share and print certificates.
Exam scoring and score reports	A score of 700 or greater is required to pass.
Exam sandbox	You can explore the exam environment by visiting our exam sandbox.
Request accommodations	If you use assistive devices, require extra time, or need modification to any part of the exam experience, you can request an accommodation.
Take a free Practice Assessment	Test your skills with practice questions to help you prepare for the exam.

About the exam

Some exams are localized into other languages, and those are updated approximately eight weeks after the English version is updated. If the exam isn't available in your preferred language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Skills measured

Audience profile

As a candidate for this Microsoft Certification, you should have experience using generative AI–powered productivity tools, including Microsoft 365 Copilot, Researcher, and Analyst. You take advantage of AI to improve daily work, drive business outcomes, and make informed decisions in business contexts—without building AI apps or writing code.

You should have a basic understanding of Microsoft 365 and should be comfortable navigating core apps, such as Outlook, Word, Microsoft Teams, PowerPoint, and Excel. You should also be familiar with common business processes, including drafting emails, creating presentations, generating images, and managing documents.

Skills at a glance

• Understand generative AI fundamentals (25–30%)

• Manage prompts and conversations by using AI (35–40%)

• Draft and analyze business content by using AI (25–30%)

Understand generative AI fundamentals (25–30%)

Understand generative AI capabilities across Microsoft 365 experiences

• Understand how Copilot works to keep your organization’s information private and secure

• Understand how the context, like your work files, web data, or the app you’re using, can affect Copilot responses

• Understand the difference between a chat experience and an agent experience

• Understand the use case for creating your own agent

• Understand the differences in features and capabilities of the Copilot experience in various Microsoft 365 apps

Identify responsible AI and data protection practices

• Identify common risks, including fabrications, prompt injection, and over-reliance

• Select verification steps appropriate to the task, including citation checks and human review

• Recognize and mitigate risks to sensitive data

• Understand how data protection restricts prompt results

Manage prompts and conversations by using AI (35–40%)

Create and manage prompts in Microsoft 365 Copilot

• Understand how to create an effective prompt

• Select appropriate resources to reference in a prompt

• Save a prompt

• Schedule a prompt

• Share a prompt

Manage conversations in Copilot

• Understand how to find previous conversations

• Delete a chat

• Rename a chat

• Add a conversation to a notebook

Create and manage Microsoft 365 Copilot agents

• Understand when to use Agent Store versus creating a new agent

• Create an agent by using a template

• Configure an agent that has knowledge

• Configure agent settings such as instructions, capabilities and suggested prompts

• Share an agent with team members

Draft and analyze business content by using AI (25–30%)

Draft business documents and communications

• Create a new document from a prompt

• Generate a document from an existing document

• Generate a management summary based on a document

• Move data and insights between Microsoft 365 apps

Manage meetings and collaboration

• Describe how to use Copilot for meetings

• Describe how to use Copilot Pages for collaboration

• Describe how Copilot uses memory and instructions

Study resources

We recommend that you train and get hands-on experience before you take the exam. We offer self-study options and classroom training as well as links to documentation, community sites, and videos.

Study resources	Links to learning and documentation
Get trained	Choose from self-paced learning paths and modules or take an instructor-led course
Find documentation	Artificial Intelligence overview Generative AI documentation Microsoft 365 Copilot documentation Microsoft 365 documentation
Ask a question	Microsoft Q&A | Microsoft Docs
Get community support	Microsoft 365 Copilot community hub Microsoft 365 community hub
Follow Microsoft Learn	Microsoft Learn - Microsoft Tech Community
Find a video	Exam Readiness Zone Browse other Microsoft Learn shows