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Study guide for Exam MS-700: Managing Microsoft Teams

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Purpose of this document

This study guide should help you understand what to expect on the exam and includes a summary of the topics the exam might cover and links to additional resources. The information and materials in this document should help you focus your studies as you prepare for the exam.

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Updates to the exam

We always update the English language version of the exam first. Some exams are localized into other languages, and those are updated approximately eight weeks after the English version is updated. While Microsoft makes every effort to update localized versions as noted, there may be times when the localized versions of an exam are not updated on this schedule. Other available languages are listed in the Schedule Exam section of the Exam Details webpage. If the exam isn't available in your preferred language, you can request an additional 30 minutes to complete the exam.

Note

The bullets that follow each of the skills measured are intended to illustrate how we are assessing that skill. Related topics may be covered in the exam.

Note

Most questions cover features that are general availability (GA). The exam may contain questions on Preview features if those features are commonly used.

Skills measured as of February 11, 2025

Audience profile

As a Microsoft Teams administrator, you plan, implement, manage, and maintain internal and external collaboration and communication solutions using Teams.

You’re responsible for configuring and managing teams, channels, chat, apps, events, and calling.

You collaborate with owners of other areas, including:

  • Identity

  • Licensing

  • Information management

  • User adoption

  • Security

  • Compliance

  • Devices

  • Networking

As a candidate for this exam, you should have a working knowledge of how Teams integrates into Microsoft 365 services.

Skills at a glance

  • Configure and manage a Teams environment (40–45%)

  • Manage teams, channels, chats, and apps (20–25%)

  • Manage meetings and calling (15–20%)

  • Monitor, report on, and troubleshoot Teams (15–20%)

Configure and manage a Teams environment (40–45%)

Plan network settings for Teams

  • Calculate network bandwidth capacity for Teams voice, video, meetings, and events

  • Analyze network impact by using Network planner

  • Specify network ports and protocols used by Teams

  • Assess network readiness and connectivity by using the Microsoft Teams Network Assessment Tool and Microsoft 365 network connectivity test tool

Manage security and compliance settings for Teams

  • Identify licensing requirements for security and compliance features

  • Specify security and compliance alert policies for Teams

  • Choose appropriate Teams administrator roles

  • Plan and configure threat policies in Microsoft Defender XDR

  • Specify retention policies

  • Specify sensitivity labels and publishing policies, including Teams meeting policies

  • Specify data loss prevention (DLP) policies

  • Specify Conditional Access policies for Teams

  • Specify information barrier (IB) policies

  • Identify appropriate use cases for communication compliance and insider risk management

Plan and implement governance for Teams

  • Identify licensing requirements for lifecycle management of teams

  • Identify where Teams stores content

  • Plan and manage update policies

  • Create and manage policy packages in Teams

  • Plan and configure policy assignment for users and groups

  • Configure settings for Microsoft 365 group creation

  • Configure an expiration policy for Microsoft 365 groups

  • Configure a naming policy for Microsoft 365 groups, including blocked words

  • Archive, delete, or unarchive one or more teams

  • Restore or troubleshoot the deletion of a Microsoft 365 group

  • Identify when to use Microsoft Entra Access reviews for teams and groups

  • Perform operations for Teams by using PowerShell and Microsoft Graph

Configure and manage external collaboration

  • Identify licensing requirements for external collaboration

  • Configure SharePoint Online and OneDrive external sharing settings

  • Configure External access in the Microsoft Teams admin center

  • Configure External collaboration settings in Microsoft Entra ID for guest access

  • Configure guest access and sharing in the Microsoft Teams admin center, Microsoft 365 admin center, Microsoft Entra admin center, or the SharePoint admin center

  • Control guest access to a specific team by using Microsoft Purview and Microsoft Entra ID

  • Remove guests from Teams, including from a team or a tenant

  • Configure shared channels for external access

  • Configure and manage B2B direct connect cross-tenant access settings in Microsoft Entra ID for shared channels

  • Configure a multitenant organization (MTO)

Manage Teams clients and devices

  • Identify licensing requirements for Teams Phone accounts and resource accounts

  • Identify licensing requirements for Teams devices

  • Manage configuration profiles for Teams devices

  • Configure accounts and systems for Microsoft Teams Rooms

  • Manage device settings and firmware

  • Manage Teams device tags

  • Provision and configure remote sign-in for new devices

  • Plan and configure Teams for VDI

Manage teams, channels, chats, and apps (20–25%)

Create and manage teams

  • Plan for a Teams rollout by using Advisor for Teams

  • Create a team by using the Microsoft Teams admin center, Teams client, the Teams PowerShell module, or Microsoft Graph

  • Create a team from an existing Microsoft 365 group, SharePoint site, or team

  • Create a team from a template

  • Create and manage templates and template policies for teams

  • Manage the membership and roles for a team

  • Manage a team in the Microsoft Teams admin center

  • Manage Teams environment settings

  • Configure privacy and sensitivity settings for a team

  • Create and manage frontline teams and experiences

Manage channels and chats

  • Recommend channel types, including standard, private, and shared

  • Add, edit, and remove channels

  • Manage channel settings

  • Create and manage channel policies

  • Manage private and shared channel membership

  • Create and manage messaging policies

Manage apps for Teams

  • Manage Org-wide app settings in the Microsoft Teams admin center

  • Create and manage app assignments and app setup policies

  • Manage permissions and consent for apps, including blocking apps

  • Recommend appropriate extensibility options, including apps, connectors, tabs, meetings, and messaging extensions

  • Manage purchasing of apps in the Teams app store

  • Customize the appearance of the Teams app store

  • Upload an app to Teams

Manage meetings and calling (15–20%)

Manage meetings and events

  • Recommend meeting types based on business requirements, including Virtual appointments, Webinars, Town halls, and meetings

  • Configure meeting settings, including for Microsoft 365 Copilot

  • Create and manage meeting templates and template policies

  • Create and manage meeting policies

  • Create and manage meeting customization policies

  • Create and manage event settings and policies

  • Configure and manage Teams webinars

  • Configure and manage Teams Town halls

Manage phone numbers and services for Teams Phone

  • Provision and manage phone numbers for users, services, and conferencing bridges

  • Assign, change, or remove a phone number for a user or a resource account

  • Manage voice settings and policies for users

  • Create and manage voicemail policies

  • Manage auto-attendants and call queues

  • Create and manage calling policies

Monitor, report on, and troubleshoot Teams (15–20%)

Monitor and report on Teams

  • Monitor and report on voice and meeting quality

  • Configure alert rules

  • Report on Teams usage, including team activity, app usage, active users, per-meeting metrics, and storage usage

  • Monitor and report on the creation and deletion of teams

  • Monitor and report on guest access

  • Monitor the Microsoft 365 network connectivity test tool

  • Manage feedback, including policies

Troubleshoot audio, video, and client issues

  • Collect client-side logs

  • Clear the Teams client cache

  • Troubleshoot issues by using self-help diagnostics for Teams

  • Troubleshoot Team client installation and update issues

  • Troubleshoot sign-in issues to Teams

  • Troubleshoot Microsoft 365 Copilot and AI experiences in Teams

  • Troubleshoot issues with joining meetings and accessing features in meetings

Study resources

We recommend that you train and get hands-on experience before you take the exam. We offer self-study options and classroom training as well as links to documentation, community sites, and videos.

Study resources Links to learning and documentation
Get trained Choose from self-paced learning paths and modules or take an instructor-led course
Find documentation Microsoft 365 documentation
Microsoft Teams admin documentation
Welcome to Microsoft Teams
Ask a question Microsoft Q&A | Microsoft Docs
Get community support Microsoft 365 - Microsoft Tech Community
Follow Microsoft Learn Microsoft Learn - Microsoft Tech Community
Find a video Exam Readiness Zone
Browse other Microsoft Learn shows

Change log

The table below summarizes the changes between the current and previous version of the skills measured. The functional groups are in bold typeface followed by the objectives within each group. The table is a comparison between the previous and current version of the exam skills measured and the third column describes the extent of the changes.

Skill area prior to February 11, 2025 Skill area as of February 11, 2025 Change
Audience profile Major
Configure and manage a Teams environment Configure and manage a Teams environment No change
Plan and configure network settings for Teams Plan network settings for Teams Minor
Manage security and compliance settings for Teams Manage security and compliance settings for Teams Minor
Plan and implement governance for Teams Plan and implement governance for Teams No change
Configure and manage external collaboration Configure and manage external collaboration Minor
Manage Teams clients and devices Manage Teams clients and devices Minor
Plan and configure Teams for VDI Deleted
Manage teams, channels, chats, and apps Manage teams, channels, chats, and apps No change
Manage apps for Teams Manage apps for Teams Major
Manage meetings and calling Manage meetings and calling No change
Manage meetings and events Manage meetings and events Major
Manage phone numbers and services for Teams Phone Manage phone numbers and services for Teams Phone Major
Monitor, report on, and troubleshoot Teams Monitor, report on, and troubleshoot Teams No change
Monitor and report on Teams Monitor and report on Teams Minor
Troubleshoot audio, video, and client issues Troubleshoot audio, video, and client issues Major