On the machine where the gateway is running, enter gateway in Windows search.
Select the On-premises data gateway app.
Some of the on-premises data gateway app features can be used only after you sign in to your Office 365 account. For example, under the Service Settings tab, you can restart the gateway without signing in, but you can't change the service account of your gateway without signing in.
Note
Each cloud service that supports the gateway has its own administrative management page where you can configure the gateway and connections for use by that service. For more details, refer to Manage an on-premises data gateway.
On-premises data gateway app features
After you sign in to your Office 365 account, you have access to the following features in the on-premises data gateway app.
Tab
Service
Description
Status
Status of the gateway cluster
Indicates whether your gateway is online, the version number of the gateway, and a list of any apps currently associated with the gateway.
By default, the gateway is configured to use NT SERVICE\PBIEgwService for the Windows service sign-in credential. You can change the service account to a domain user account within your Active Directory domain. Or, you can use a managed service account to avoid having to change the password.
Diagnostics
Additional logging
Turning on this feature provides additional verbose information in the log file, which includes duration information. This information can be useful in figuring out why some responses through the gateway are slow. Enabling this feature could increase the log size significantly depending on gateway usage. So, we recommend that you don't leave this setting enabled long term.
Indicates whether the gateway can reach outside your network. The network status is displayed as either Connected or Disconnected.
Network
HTTPS mode
Forces the gateway to communicate with Azure Relay by using HTTPS instead of TCP when turned on.
Connectors
Custom data connectors
You can connect to and access data from Power BI by using custom data connectors that you develop.
Recovery Keys
Recovery Keys
Changes the recovery key you specified when installing the on-premises data gateway. This feature doesn't appear until you've signed in. Not available in the on-premises data gateway (personal mode).
Demonstrate the business value and product capabilities of Microsoft Power Platform, such as Power Apps, data connections with Dataverse, and Power Automate.
This article provides ways for you to troubleshoot issues you might have with the on-premises data gateway. It provides potential workarounds to known issues and tools to assist you.
You can create clusters of on-premises data gateways to provide high availability for your enterprise. In addition, you can configure your clusters to provide load balancing over multiple computers.
Discusses how to fix blocked outbound connections, how to configure certain ports for the on-premises data gateway to create an outbound connection to Azure Relay, how to force the gateway to communicate with Azure Relay by using HTTPS instead of direct TCP, and how to ensure your gateway machine is using TLS 1.2 to communicate with the Microsoft Power BI service.