Connect Cisco Webex Teams to Microsoft Defender for Cloud Apps


  • We've renamed Microsoft Cloud App Security. It's now called Microsoft Defender for Cloud Apps. In the coming weeks, we'll update the screenshots and instructions here and in related pages. For more information about the change, see this announcement. To learn more about the recent renaming of Microsoft security services, see the Microsoft Ignite Security blog.

  • Microsoft Defender for Cloud Apps is now part of Microsoft 365 Defender. The Microsoft 365 Defender portal allows security admins to perform their security tasks in one location. This will simplify workflows, and add the functionality of the other Microsoft 365 Defender services. Microsoft 365 Defender will be the home for monitoring and managing security across your Microsoft identities, data, devices, apps, and infrastructure. For more information about these changes, see Microsoft Defender for Cloud Apps in Microsoft 365 Defender.

This article provides instructions for connecting Microsoft Defender for Cloud Apps to your existing Cisco Webex account using the connector APIs. This connection gives you visibility into and control over Webex users, activities, and files. For information about how Defender for Cloud Apps protects Cisco Webex Teams, see Protect Cisco Webex Teams.


  • We suggest that you create a dedicated service account for the connection. This enables you to see that governance actions performed in Webex as being performed from this account, such as delete messages sent in Webex. Otherwise, the name of the admin who connected Defender for Cloud Apps to Webex will appear as the user who performed the actions.

  • You must have Full Administrator and Compliance Officer roles in Webex (under Roles and Security > Administrator Roles).

    Prerequisite Webex roles.

How to connect Webex to Defender for Cloud Apps

  1. In the Defender for Cloud Apps console, click Investigate and then Connected apps.

  2. In the App connectors page, click the plus button followed by Cisco Webex.

    connect Webex.

  3. In the pop-up, enter the instance name of this connector.

  4. Click Connect Cisco Webex. The Webex sign in page opens. Enter your credentials to allow Defender for Cloud Apps access to your team's Webex instance.

  5. Webex asks you if you want to allow Defender for Cloud Apps access to your team information, activity log, and perform activities as a team member. To proceed, click Allow.

  6. Back in the Defender for Cloud Apps console, you should receive a message that Webex was successfully connected.

  7. Make sure the connection succeeded by clicking Test API.

    Testing may take a couple of minutes. After you receive a success notice, click Close.

After connecting Webex, you'll receive events for 7 days prior to connection. Defender for Cloud Apps scans events over the past three months. To increase this, you must have a Cisco Webex pro license and open a ticket with Defender for Cloud Apps support.

If you have any problems connecting the app, see Troubleshooting App Connectors.

Next steps

If you run into any problems, we're here to help. To get assistance or support for your product issue, please open a support ticket.