CreateTicketRequest Class

Definition

CreateTicket_RequestV2

public class CreateTicketRequest
type CreateTicketRequest = class
Public Class CreateTicketRequest
Inheritance
CreateTicketRequest

Constructors

Name Description
CreateTicketRequest()

Properties

Name Description
Description

The description of the ticket.

Impact

Impact of the problem (such as Low, Medium or High).

Priority

The priority of the ticket (such as Low, Medium, or High).

RequesterEmail

Email of the requester. One of the Requester ID, Requester Email and Requester Phone is required

RequesterId

User-id of the requester. One of the Requester ID, Requester Email and Requester Phone is required

RequesterName

Name of the requester. This is a required field only if Requester Phone value is provided

RequesterPhone

Phone number of the requester. One of the Requester ID, Requester Email and Requester Phone is required

Source

The channel through which the ticket was created.

Status

Status of the ticket.

Subject

The subject of the ticket.

Urgency

Urgency of the problem (such as Low, Medium or High).

Applies to