Microsoft.Crm.UnifiedServiceDesk.Dynamics Namespace
Important
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Classes
| ActionCalls |
Represents a call to a UII action associated with a hosted control. |
| ActionCommands |
Represents the UII action commands. |
| ActionConverter |
Represents the converter used by the execute action to convert the arguments to combo box value. |
| Actions |
Represents User Interface Integration (UII) actions. |
| AgentInfoEventArgs | |
| AllStatusEventArgs | |
| BooleanToVisibilityConverter | |
| BrowserProcessChangeHandler | |
| BrowserWindowEx |
Contains the interaction logic for ToolbarBrowserWindow.xaml |
| ChatSessionEventArgs | |
| CRMDialogs |
Represents a base WPF hosted control for use with UII desktop. |
| CRMDialogs.AssignTo |
Microsoft Dynamics 365 dialog used to assign the case. |
| CRMEntityConverter |
Represents the convertor used by the action drop down combo box item (can be seen when one executes action directly from debugger,) to provide combo box values from a given entity. |
| CRMEntityDescriptionConverter | |
| CRMGlobalManager |
This hosted control is the core to the CRM window management and is the primary control mechanism for the Unified Service Desk for CRM It must be configured as a global application for all implementations |
| CRMGlobalManager.ActionResultArgs | |
| CRMGlobalManager.AppWithFocusEventArgs | |
| CRMGlobalManager.UIIEventDefinition | |
| CRMGlobalManager.WindowRoute | |
| CRMImageConverter | |
| CRMRibbon |
This is a base wpf hosted control for use with Uii desktops. Reads CRM Ribbon and attempts to reconstruct it in USD Desktop |
| CRMRibbon.RibbonAttributes | |
| DDUtils | |
| Debugger |
Interaction logic for Debugger.xaml |
| DebuggerArgs | |
| DragDropHelper | |
| DraggedAdorner | |
| DynamicsBaseHostedControl |
Base class for creating native Unified Service Desk hosted controls. |
| DynamicsBaseHostedControl.ShortcutAttributes | |
| DynamicsCustomerRecord | |
| DynamicsLogger |
TraceLogger Class for Dynamics Namespace |
| ErrorEventArgs | |
| EventConstant | |
| EventConstants | |
| GenericWebBrowser |
Interaction logic for GenericWebBrowser.xaml |
| GlobalEventBroker | |
| HostedApplicationConfiguration |
Represents the hosted application’s configuration information. |
| HostedApplicationConverter | |
| HostedControls |
Represents the hosted controls. |
| InsertionAdorner | |
| KeyGestureComparer | |
| Notification |
Represents the Interaction logic for Notification.xaml |
| Notification.NotificationItem |
Represents the notification item. |
| OmniChannelControl | |
| OmniChannelEventArgs | |
| ParameterUpdatedArgs |
Represents args for parameters updated. |
| PresenceControl | |
| PresenceControlConstant | |
| PresenceEventArgs | |
| RibbonHostedControl |
Represents the interaction logic for RibbonHostedControl.xaml. For internal use only. |
| RibbonHostedControl.RemergeDefinition | |
| RibbonHostedControl.RemergeStackItem | |
| RibbonToolbar |
Represents the interaction logic for RibbonToolbar.xaml |
| ScriptControl |
Represents the interaction logic for ScriptControl.xaml |
| ScriptDefinitions |
Represents the script definition. |
| SearchDefinition |
Represents the search definition. |
| SessionOverview |
Represents the interaction logic for UserControl1.xaml |
| SessionTabsControl |
Represents the interaction logic for WpfSessionTabsControl.xaml |
| SessionTimer |
Represents the interaction logic for SessionTimer.xaml |
| SessionUrl |
Represents the session URL. |
| ShortcutKeyInvokedArgs | |
| ShortcutKeyRegistration | |
| SingleValueArrayConverter<T> | |
| SPAControl | |
| StatusInfoEventArgs | |
| SwitchSessionEventArgs | |
| TelemetryValueChangeHandler | |
| TextToVisibilityConverter |
Represents the convertor used by notes control to decide the visibility of the notes box. |
| TodoList |
Represents the interaction logic for TodoList.xaml |
| TodoList.TodoTag |
Represents the ToDo list. |
| Toolbar |
Represents a base WPF hosted control for use with UII desktops. |
| TreeBar |
Represents the interaction logic for TreeBar.xaml |
| TreeBarItem |
Represents the tree bar item. |
| TreeBarView |
Represents the tree bar view. |
| UCPageControl | |
| UsdDesktopLoadEventArgs |
Represents the argument array used by Unified Service Desk when it is notifying of loading actions. |
| USDInternalEventsScriptingObject | |
| UsdTraceListener |
Represents the USD trace listener. |
| UserNotes |
Interaction logic for UserNotes.xaml |
| Utility | |
| Utility.ReplacementParameterDescription |
Contains the description of replacement parameters. |
| WorkflowComboBoxConverter |
Convertor used by the action drop down combo box item( can be seen when one executes action directly from debugger) to provide combo box values from a given workflow. |
Structs
| AgentInfo | |
| Status |
Interfaces
| ICRMCustomerSearch |
Represents the CRM customer search interface. |
| ICRMCustomerSearch2 | |
| ICRMRibbonContributor |
For internal use only. |
| ICRMRibbonManager | |
| ICRMWindowContainer |
Implemented by any adapter or hosted control that manages CRM windows. |
| ICRMWindowRouter | |
| ISessionInfoConsumer |
Represents the interface for the consumer’s session information. |
| IUsdControl |
Represents the interface for USD control. |
| IUserSettingsService | |
Enums
| CRMGlobalManager.DecisionType | |
| CRMGlobalManager.Direction | |
| CRMGlobalManager.RouteDestination | |
| CRMGlobalManager.RouteType | |
| CRMGlobalManager.WindowRouteAction | |
| DynamicsBaseHostedControl.ShortcutState | |
| HostedControlType | |
| PresenceControlStatus | |
| WindowHostType |
Represents the enumeration for the various hosted control types in Unified Service Desk. |
Delegates
| CRMGlobalManager.AsyncDoRouteDelegate | |
| ShotcutKeyInvoked |