AgentStateService.SetSessionTransferInformation(Guid, String, String) Method

Reference

Definition

Namespace:: Microsoft.Uii.AifServices

Assembly:: Microsoft.Uii.AifServices.dll

Important

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Sets the session specific information in the database so that when an agent transfers a call to another agent, the session information can be reproduced for them.

public:
 virtual void SetSessionTransferInformation(Guid toAgentId, System::String ^ fromPhoneNumber, System::String ^ sessionInformation);

public virtual void SetSessionTransferInformation (Guid toAgentId, string fromPhoneNumber, string sessionInformation);

abstract member SetSessionTransferInformation : Guid * string * string -> unit
override this.SetSessionTransferInformation : Guid * string * string -> unit

Public Overridable Sub SetSessionTransferInformation (toAgentId As Guid, fromPhoneNumber As String, sessionInformation As String)

Parameters

toAgentId: Guid

Specifies the agent ID to whom the call is transferred.

fromPhoneNumber: String

Specifies the phone number from which the call was transferred.

sessionInformation: String

Specifies the session information.

Implements

SetSessionTransferInformation(Guid, String, String)

Remarks

This won't be able to cover all cases, but it will save call handling time.

Applies to

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