Customer Support Solution Center
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Find assistance for technical questions on our products, including installation, configuration, and break/fix incidents. Search self-help content, engage in communities of your peers, MVPs and Microsoft engineers or contact a Microsoft support engineer to assist you in finding answers.
| Search the Forums | Get Help Now |
|---|---|
| Leverage the Community to Resolve Issues and Find Solution | Create a Support Request |
| Search CustomerSource | Visit The Microsoft Dynamics Community |
| Use the search function of CustomerSource to find answers to your technical questions regarding Microsoft Dynamics products.CustomerSource is an avenue to search Microsoft Knowledge Base articles, hotfixes,service packs, tax updates, white papers, how to articles and much more. | Visit the Microsoft Dynamics Community Forums to receive answers to your everyday questions and learn more from other users in the Dynamics community. |
| Microsoft Dynamics Community Blogs | Find Help in the Microsoft Knowledge Base |
| Check out all of the Microsoft Dynamics blogs that cover Microsoft Dynamics CRM, Microsoft Dynamics NAV,Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics RMS, and more. These technical blogs provide product insight from Microsoft, Microsoft MVPs, Partners, and other people with a strong interest in sharing information about Microsoft Dynamics products. | The Microsoft Knowledge Base contains articles that range from "How to" articles that describe how to complete a specific task to "Hotfix" articles that document released hotfixes intended to correct a problem with a Microsoft product. |
| Submit an Online Technical Support Request | Contact Microsoft Dynamics Technical Support |
Additional Resources
Microsoft
Lifecycle:
Find out the lifecycle information for Microsoft Dynamics and related
business products by version and service pack.
Microsoft PinPoint: Microsoft's
central technology marketplace is designed to help
customers easily find the experts, applications, products, and services
they need to support
their business success.
Microsoft Services Premier
Support:
Premier Support and Services offers customizable,
enhanced services direct to customers.
Definition of Advisory Services and Technical Support incidents
- For a more detailed
definition of what to use Advisory Services for and Technical Support incidents, visit this page.
Microsoft Support Diagnostic Tool
(MSDT)
Following your support request you may be receiving an additional email
regarding the
Microsoft Support Diagnostic Tool (MSDT). We strongly recommend that you
run the
Microsoft Support Diagnostic Tool (MSDT) on the affected computer, which
will provide
Microsoft with additional information about your issue. For more
information about the
Microsoft Support Diagnostic Tool please consult article KB
2598970.
CustomerSource Help and How-To Resources
To access the downloadable material within this content as previously found on CustomerSource, users will need to have the same customer account access. Click here to view more information.