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Ability to link accounts and contacts in the customer model

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Admins, makers, or analysts, automatically This feature is released. Oct 31, 2019 -

Business value

Create more actionable Customer Insights depending on your business model for both organizations (B2B) and individuals (B2C).

Feature details

Users can now build segments and measures to combine the activities and attributes of both individuals and organizations by using the Account to Contact relationship functionality.

That relationship will become available in other areas of Customer Insights such as segments and measures.

See also

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