Knowledge management search and rendering enhancement


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
End users, automatically - This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019

Feature details

Investments in improving knowledge management will benefit knowledge authors, customer service agents, and end customers. Currently knowledge base search control supports filtering only on status and language of articles. To provide a better knowledge search experience for agents, this feature extends the filtering capability to other attributes.

See also

Feature exploration (video)

Knowledge Base Search control (docs)