Improved segmentation experience


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Enabled for Public preview Early access General availability
End users, automatically - This feature is released. Aug 2, 2019 This feature is released. Oct 1, 2019

Business value

Build targeted audiences for demand generation easily.

Feature details

Choosing the right target audience is key for running a successful campaign, so we’re continuing to improve the design and performance of the segmentation designer in Dynamics 365 Marketing. This release brings a fresh, intuitive segment builder that addresses many of the usability pain points of the previous design. Improvements include:

  • A new segmentation hub that helps you get started quickly when creating the most-used types of segments, such as interaction-based, demographics-based, and compound segments.
  • A redesigned query builder that lets you design queries from the bottom up, starting from contacts, which provides an experience that's more intuitive and similar to the "advanced find" feature.
  • Accurate segment-size estimates, which you can request and refresh at any time while building a segment, prior to going live.
  • A new views selector that lets you filter the contacts list while browsing segment members.

The new segmentation hub

See also

Feature exploration (video)

August update and early access (blog)

Working with segments (docs)