Merchandising improvements – support to custom sort the display order of categories
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| End users by admins, makers, or analysts |  Aug 2, 2019 |
Oct 1, 2019 |
Business value
As more businesses and larger organizations are leveraging the Dynamics 365 Retail functionality for online, call center, and store channels, the Retail solution needs to grow to support the more complex business processes that these organizations require.
By adding support for some of these complex business scenarios to our standard product, we eliminate the need for more complex extensions and customizations that can delay the organization’s ability to quickly configure and be live on a new selling channel.
In order to provide a seamless omnichannel merchandising solution and provide a consistent set of experiences to our retailers for configuration of products, categories, and attributes for any retail channel, we must re-factor some of these areas to ensure consistency of merchandising features and the flow of catalog-, product-, and attributes-related data in all channels.
Feature details
Custom display sort order for various merchandising entities empowers the merchandising manager to configure the custom sort order for various merchandising entities across all end-user clients including headquarters and call centers.
The following scenarios will be supported:
Configurable sort order for categories in the channel Retail product hierarchy.
Configurable sort order for categories in the channel Channel navigation hierarchy.
Configurable sort order for categories in the Supplemental hierarchies.