Improved call experience for low-bandwidth situations


This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users, automatically - This feature is released. Feb 27, 2020

Feature details

Customers experience various types of bandwidth situations. With the added support for low-bandwidth scenarios, Dynamics 365 Remote Assist will scale gracefully from full two-way video with annotations (available today) to live annotations and audio over a still image, as well as points in between.

See also

Using Remote Assist in low bandwidth scenarios (docs)