Queue abandonment

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. Jul 17, 2020 -

Feature details

Store leaders and directors will be able to use the queue management feature to understand queue length and queue wait time so they can schedule and allocate staff more efficiently, increase customer satisfaction, and ultimately increase sales.

See also

Add skill zones to a camera using the Dynamics 365 Connected Store (public preview) mobile app (docs)