Removing Remote Desktop access to Tier 2-5 Standard Acceptance Test (or sandbox) environments


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Enabled for Public preview General availability
Admins, makers, or analysts, automatically This feature is released. May 4, 2020 This feature is released. Sep 30, 2020

Business value

With the goal of moving all diagnostic, troubleshooting, performance, and testing activities to be self-service, as well as increasing overall security by limiting infrastructure access from customers and partners, we will be taking a two-phased approach to full Remote Desktop access removal.

Feature details

As part of the preview, we will be removing administrator access to Tier 2-5 sandbox environments. New environments will only receive non-admin user credentials, similar to Tier 1 environments today.

For GA, customers will no longer have Remote Desktop Protocol (RDP) access to Tier 2-5 sandbox environments deployed in a Microsoft subscription. Today, customers and partners do not have RDP access to production environments, but they are able to have remote access to the Tier 2-5 sandbox environments deployed in a Microsoft subscription.

Going forward, to improve the stability and reliability of the operations performed in production environments and to ensure that Tier 2-5 sandbox environments mimic the production environment, we will restrict complete RDP access to these environments. We will automate all the processes that require customers to use remote access for these environments before restricting access.