Intelligent consumer marketing

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Enabled for Public preview General availability
End users by admins, makers, or analysts This feature is released. May 20, 2020 To be announced

Business value

Provide marketing professionals within healthcare organizations the ability to drive a more personalized and actionable patient experience and engage with patients across many different channels of communication.

Feature details

Healthcare marketing organizations can provide a more modern, customizable, and streamlined patient outreach with more actionable results. With our healthcare-focused templates you can quickly and easily create graphically attractive email messages, design interactive customer journeys to nurture leads, organize and publicize relevant events for patients, and more. We also provide an example of how healthcare organizations can have a simple yet robust analytical view of their patient journey to better segment and engage with their patient population.