Easily onboard with out-of-the-box Teams dialer integration
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Feb 15, 2021 |
To be announced |
Feature details
- Teams dialer embedded in Dynamics 365 Sales: Customers using Dynamics 365 Sales can now conduct calls, record them, and later use conversation intelligence to get sales insights.
- Real-time conversation intelligence: Customers can analyze calls and receive insights in real time with conversation intelligence.