Work order completion surveys with Dynamics 365 Customer Voice

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts - - Oct 1, 2020

Business value

Businesses need a mechanism to run customer satisfaction surveys to ensure they are meeting the expectations of their customers through their service delivery.

Feature details

This feature enables administrators to configure work order completion surveys using Dynamics 365 Customer Voice in order to solicit feedback, and present the survey natively as part of the customer's experience.

Note

This feature is available in Unified Interface only.