Make group calls on Dynamics 365 Remote Assist mobile
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Sep 1, 2020 |
Oct 1, 2020 |
Business value
Group calling opens more scenarios for customers such as engaging multiple remote collaborators at a time for repairs and maintenance, providing remote training, and performing remote inspections and audits. Technicians can now get multiple perspectives and feedback to get the job done.
Feature details
This feature includes the following capability for 2020 release wave 2: Enable Dynamics 365 Remote Assist mobile calls with three or more call participants.