Support Azure AD authentication for POS manager override

Important

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Enabled for Public preview General availability
Users by admins, makers, or analysts Apr 23, 2021 Jul 2, 2021

Business value

Today, when Azure Active Directory (Azure AD) is configured as the point of sale (POS) authentication method, the POS sign-in flow leverages the standard Azure AD sign-in experience to authenticate the user. However, the manager override flow still requires the manager user to enter the Dynamics 365 operator ID and password, which is problematic because the manager user has to memorize two different credentials.

Feature details

This feature enables the support of Azure AD-based authentication in a manager override scenario. When Azure AD is configured to be the POS authentication method, the manager override flow prompts an Azure AD login window for the manager user to enter his or her Azure AD credential.

See also

Configure Azure Active Directory authentication for POS sign-in (docs)