Common Customer Insights experience
Important
This content is archived and is not being updated. For the latest documentation, go to About Dynamics 365 Customer Insights engagement insights capability. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Sep 30, 2021 |
- |
Feature details
Features to enable this scenario include:
- Enable single sign-on.
- One URL for engagement insights and audience insights.
- Engagement insights SKU includes data for audience insights.
- Unified trial and sample data experience across both capabilities.
- Unified product support.
- Unified community support.