This content is archived and is not being updated. For the latest documentation, go to About Dynamics 365 Customer Insights engagement insights capability. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
|Enabled for||Public preview||General availability|
|Users by admins, makers, or analysts||Jun 1, 2021||-|
Engagement insights adds support for funnel reports based on mobile data.
Use funnel reports to understand how well the audience progresses through the various steps of a process and to identify drop-off points. Equipped with this data, you can inform site, content, and process owners on potential optimization and process improvements.