Multichannel funnels
Important
This content is archived and is not being updated. For the latest documentation, go to About Dynamics 365 Customer Insights engagement insights capability. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Important
Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Jul 1, 2021 |
- |
Feature details
Use funnel reports to understand how the website audience progresses through the various steps of their journey across all touchpoints (web and mobile). Identify the drop-off points and use these insights for optimization and process improvements.