Map view and weekly and monthly view support in new schedule board


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Enabled for Public preview Early access General availability
Users, automatically - Feb 1, 2021 Apr 1, 2021

Business value

We bring the critical feature functions from the legacy schedule board to the new schedule board, made generally available with the 2020 wave 2 release. With these updates, dispatchers can manage their technicians' schedules without having to switch between previous and new schedule boards. The new schedule board has an enhanced user experience and embedded optimization capabilities for a better scheduling experience, driving dispatcher productivity while meeting business objectives.

Feature details

This functionality will be enabled with the following key features:

  • Map view: Dispatchers can use the map view to see unscheduled work orders, scheduled bookings, technician locations or routes, and organizational units, and to schedule work orders for eligible technicians.
  • Weekly and monthly views: Dispatchers can view bookings in the weekly and monthly views and schedule eligible technicians.

Along with these updates, we will release enhancements on the resource informational cards, such as editing multiday booking experiences.

See also

Map view of requirements and resources (docs)