Shopper analytics

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Connected Spaces Preview. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users, automatically Dec 3, 2021 -

Business value

Enables business decision makers to plan for shift management and inventory based on foot traffic patterns.

Feature details

Shopper analytics (previously called "store traffic analytics") includes out-of-the box AI models and insights related to entry trends, patterns, changes, anomalies at store entries and exits, and over-capacity determined by configurable thresholds. The easy-to-use dashboards also enable you to explore how many people visited the store during a given timeframe, categorized by entrance with drill-down capabilities. Using these features, business decision makers will be able to plan for shift management and inventory based on foot traffic patterns at various locations in a store.

The following are some of the key insights provided by this feature:

  • Store entries
  • Busiest day
  • Least-busy day
  • Busiest entrance
  • Least-busy entrance
  • Over-capacity indicators
  • Foot traffic trends

See also

Use the Analytics page in Dynamics 365 Connected Spaces Preview to get insights on your store (docs)