Shared environment for B2B and B2C customer profiles
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in the audience insights capability of Dynamics 365 Customer Insights. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
Enabled for | Public preview | General availability |
---|---|---|
Users by admins, makers, or analysts | Oct 1, 2021 | - |
Business value
Ingest and work with B2B profiles (accounts and contacts) and B2C profiles (individual customers) in the same logical environment of audience insights.
Feature details
B2B and B2C data still have separate areas to store data. Users can easily go back and forth between their primary target audiences for their B2B and B2C scenarios.