Pause tasks in the Warehouse Management mobile app


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Enabled for Public preview General availability
Users by admins, makers, or analysts Oct 15, 2021 Dec 31, 2021

Business value

Increase the efficiency of warehouse workers by allowing them to stop their current task to perform another more important one, and then return to the original task without losing any information.

Feature details

Workers using the Warehouse Management mobile app can temporarily pause their current task. They can then start and complete another important task before safely returning to where they left off with their previous work.

For example, a warehouse worker performing a sales picking flow might arrive at a specified location only to find that the required item is no longer present. Previously, the only option would be to abandon the current pick flow and do an item inquiry to find out if more of that item is available at another location. As a result, the worker would lose their sales pick information and run the risk that another worker might grab and restart that same picking work, thus creating inefficiencies. With this feature, the worker can instead pause the current task and go to a secondary flow (the item inquiry flow) to find a new location that contains the item, replenish the location, and then continue the sales pick work. No information is lost and the warehouse pick work is more efficient.

See also

Configure detours for steps in mobile device menu items (docs)

Work with warehouse management in Dynamics 365 Supply Chain Management - Sales order picking and consolidated shipments (learn)