Soft reservation for the Inventory Visibility Add-in


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Enabled for Public preview General availability
Users by admins, makers, or analysts Aug 9, 2021 Oct 1, 2021

Business value

This feature enables order management and point-of-sale systems to communicate directly with Supply Chain Management to find and temporarily reserve requested inventory, thus helping to make sure the inventory can be delivered as promised.

Feature details

This feature adds a soft reservation feature to the Inventory Visibility Add-in for Dynamics 365 Supply Chain Management. It enables external systems to query Supply Chain Management for the inventory position of requested items, returns an accurate count of available inventory, and temporarily reserves the requested items. This temporary booking is called a soft reservation. The feature calculates the accurate ready-to-sell quantity by deducting the reserved quantity in near real-time.

The external system later creates a formal sales or transfer order, which it sends to Supply Chain Management for processing. Supply Chain Management then firms the soft reservation to create an actual reservation for fulfillment. The firmed reservation offsets the temporary soft reservation to prevent double deduction from inventory on-hand.

The feature is implemented as an API that external systems can access to learn whether inventory is available and then invoke the soft reservation.

See also

Inventory Visibility reservations (docs)