What's new and planned for Dynamics 365 Marketing
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
This topic lists features that are planned to release from October 2021 through March 2022. Because this topic lists features that may not have released yet, delivery timelines may change and projected functionality may not be released. For more information, go to Microsoft policy.
For a list of the next wave's release plans, go to 2022 release wave 1 plan.
In the General availability column, the feature will be delivered within the month listed. The delivery date can be any day within that month. Released features show the full date, including the date of release.
This check mark (
) shows which features have been released for public preview or early access and for public preview, early access, and general availability.
Analytics and AI
Make faster and better decisions leveraging the power of analytics and AI.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Use AI-powered ideas to automatically generate content for emails | Admins, makers, marketers, or analysts, automatically |
Oct 1, 2021 |
- | - |
| Use natural language to create targeted segments | Admins, makers, marketers, or analysts, automatically |
Oct 1, 2020 |
- |
Oct 1, 2021 |
| Optimize the performance of emails in the new outbound marketing email editor with A/B testing | Admins, makers, marketers, or analysts, automatically |
Aug 2, 2021 |
- |
Oct 1, 2021 |
| Monitor how your consumption is tracking against your quota | Admins, makers, marketers, or analysts, automatically | - | - |
Nov 1, 2021 |
Moments-based
Engage your customers in moments that matter across all customer touchpoints.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Gain a wealth of new actions from a journey by raising triggers from journey steps to run another journey or Power Automate flow | Admins, makers, marketers, or analysts, automatically |
Feb 1, 2022 |
- | - |
| Send SMS messages using Twilio and TeleSign integration | Admins, makers, marketers, or analysts, automatically | - | - |
Oct 1, 2021 |
| Export images from outbound marketing to the real-time marketing asset library | Admins, makers, marketers, or analysts, automatically | - | - |
Nov 1, 2021 |
| Reach more customers with a 10X increase in the scale of interactions in real-time marketing journeys | Admins, makers, marketers, or analysts, automatically | - | - |
Nov 22, 2021 |
| Easily link to documents stored in the asset library | Admins, makers, marketers, or analysts, automatically | - | - |
Feb 1, 2022 |
Personalization
Personalize engagement for each customer.
| Feature | Enabled for | Public preview | Early access* | General availability |
|---|---|---|---|---|
| Personalize emails to include lists of related data | Admins, makers, marketers, or analysts, automatically | - | - |
Oct 1, 2021 |
| Gain more control over journey branching conditions through increased attribute support | Admins, makers, marketers, or analysts, automatically | - | - |
Dec 1, 2021 |
* You are able to opt into some features as part of early access on August 2, 2021, including all mandatory changes that affect users. To learn more, go to Early access FAQ.
Description of Enabled for column values:
Users, automatically: These features include changes to the user experience and are enabled automatically.
Admins, makers, marketers, or analysts, automatically: These features are meant to be used by administrators, makers, marketers, or business analysts and are enabled automatically.
Users by admins, makers, or analysts: These features must be enabled or configured by the administrators, makers, or business analysts to be available for their users.
For a list of the countries or regions where Dynamics 365 business applications are available, go to the International availability guide. For more information about geographic areas and datacenters (regions), go to the Dynamics 365 and Microsoft Power Platform availability page.