Edit customer information asynchronously in POS and e-commerce channels
Important
This content is archived and is not being updated. For the latest documentation, go to What's new or changed in Dynamics 365 Commerce. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users by admins, makers, or analysts | 
Aug 1, 2022 |
Oct 1, 2022 |
Business value
High availability and high performance are default expectations for point of sale (POS) and e-commerce channels. To help meet these expectations, Dynamics 365 Commerce channels no longer need to rely on real-time communication with Commerce headquarters when customer information is edited. The ability to edit customer information asynchronously for async and non-async customers can reduce real-time calls to Commerce headquarters.
Feature details
This feature adds the ability to edit customer information asynchronously, regardless of whether the customer was created synchronously or asynchronously. This feature helps to achieve high availability and high performance around customer management for POS and e-commerce channels.