Annotate the HoloLens user’s space
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Guides. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | General availability |
|---|---|---|
| Users, automatically | - | 
Oct 17, 2022 |
Business value
Getting expert help on a plant floor or in a training environment is usually costly and time-consuming. Experts may not be available because they’re in a different location or time zone. Field technicians can solve problems faster if they can receive instructions and visual guidance in context during a call with an expert.
Feature details
Remote experts on Microsoft Teams desktop or Teams mobile will be able to annotate the space of a field technician using the Dynamics 365 Guides HoloLens app. The remote expert will be able to draw on the HoloLens user’s space or add arrows. For example, the expert could point to parts that may be difficult or dangerous to reach, or the expert could explain complex details to help the technician solve the problem quickly. The HoloLens user will also be able to annotate their own space for the remote expert to see.