Drive member engagement with a unified member profile

  • Article

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Microsoft Cloud for Healthcare. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview General availability
Users by admins, makers, or analysts Feb 6, 2023 -

Business value

In healthcare, particularly in the payor vertical, there's a mandate to provide value-based care across the care continuum (quality care over time) with improved outcomes and reduced costs to members.

Feature details

Providing value-based care begins with providing members with experiences that support their health needs throughout their journey.

Member view offers a customizable and extensible solution for healthcare payors and insurers that provides a single place to aggregate, access, and utilize different types of member data, such as clinical conditions, claims, and medications. Member view also provides insights derived from this data, so that payors can drive member engagement, coordinate care and manage member and population health.

The feature also provides the ability to drive member engagement for:

  • Preventative care and annual checkups
  • Participation in wellness programs
  • Prescription refills
  • Prevention of hospital re-admissions
  • Member stratification

See also

Unified member view: A member 360 solution for payors (docs)