Individually manage segment members with inclusions and exclusions

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts Nov 1, 2022 - Mar 1, 2023

Business value

Adding manual inclusions or exclusions is a powerful way to augment segment-building criteria. Manually include or exclude specific people to ensure that segments always reach VIP customers. Or, use inclusions and exclusions as an easy way to build test segments for journeys.

Feature details

  • Search individual contacts or leads in the segment builder to always be included or excluded from the segment evaluation.
  • Use Advanced Find to search, query, and bulk-select contacts or leads for inclusions/exclusions.
  • Preview contact and lead information when hovering over individual members.

See also

Individually manage your customer list (docs)