Make incremental updates and optimize journeys while analyzing all past versions

Important

This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Admins, makers, marketers, or analysts, automatically Aug 15, 2022 - Oct 24, 2022

Business value

Editing live journeys becomes easier. Enhance your journeys through iterative improvement without impacting customers and track each update to optimize your business outcome.

Dynamics 365 Marketing already makes it easy to update journeys after they're live, allowing you to optimize journeys and improve business outcomes. With this new feature, editing journeys becomes easier and more collaborative. You can now make light edits to live journeys, such as renaming elements and adjusting goal percentages without creating new versions.

Because the Marketing app automatically version-tracks each update, you can make complex and structural changes to journeys confidently and collaboratively with your team. This makes editing journeys as simple as editing documents; each change is tracked and is available for auditing.

Customers who are mid-flight in journeys are not impacted. Mid-flight customers can continue going through the journey version they entered while all new customers experience the journey with the latest updates.

Copies are no longer created each time a change is made, leaving you with an uncluttered view of your journey list.

Analytics are preserved for each version. This enables you to compare journey flow and goal attainment across journey versions.

Feature details

  • Make in-line safe edits to live journeys.
  • Consult automatic version control and compare it to all past journey version analytics results.
  • Collaborate easily among your team through change tracking and notes.

See also

Level up customer journeys with advanced orchestration features in Dynamics 365 Marketing (blog)

Edit a live journey in real-time marketing (docs)