Test all paths customers take before publishing journeys
Important
This content is archived and is not being updated. For the latest documentation, go to What's new in Dynamics 365 Marketing. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Admins, makers, marketers, or analysts, automatically | 
Sep 1, 2022 |
- |
Oct 24, 2022 |
Business value
Testing custom triggers before using them in a journey is the safest way to ensure that your expectations meet your customers' reality. The test send feature reassures you of the quality and behavior of your custom triggers before you send them to your audience.
Feature details
- To test your custom triggers, run internal users through the journey and determine whether the triggers work correctly.
- Test sending allows you to validate the path that your customers will take.
See also
Customer journey orchestration levels up with advanced tools in Dynamics 365 Marketing (blog)