Sales accelerator and process automation

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Important

This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Sales. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Sales accelerator is a sales engagement platform that enables sellers to engage efficiently with prospects and customers across multiple channels. Also, a prioritized worklist guides sellers to connect with the right customers and helps them streamline workflow through automation and integration.

To learn more, go to What is the Sales accelerator?

Process automation allows you to automatically assign leads and opportunities to the right sellers. Easily configurable rules allow you to smartly distribute leads and opportunities among sales teams based on business logic. You can also maintain availability and capacity to balance the workload of your team members.