Note
Access to this page requires authorization. You can try signing in or changing directories.
Access to this page requires authorization. You can try changing directories.
Important
This content is archived and is not being updated. For the latest documentation, go to Overview of Dynamics 365 Customer Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.
| Enabled for | Public preview | Early access | General availability |
|---|---|---|---|
| Users, automatically | - | 
Aug 1, 2022 |
Oct 1, 2022 |
Business value
Email signatures are like electronic business cards users can include in their emails. Having a signature template enables users to be consistent in their responses to customers. The dynamic text in the template enables users to reuse the same signature template and have consistent content and format in their response, similar to that of other users.
Feature details
With dynamic text in signature templates, you can use the dynamic slugs instead of using the static text like typing out your first name and last name. If you insert a signature template in your email and are logged in, the dynamic text slugs will be updated with your first name, last name, and other details based on your organization's configuration.
For more information about this feature, see: Create a signature for emails.
See also
New email signature features in Customer Service improve agent productivity (blog)