New schedule board is now default for all deployments

Important

This content is archived and is not being updated. For the latest documentation, go to New and upcoming features in Field Service. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users, automatically - Aug 1, 2022 Oct 1, 2022

Business value

The new schedule board makes scheduling easier and faster for dispatchers, which helps improve service delivery.

Feature details

In 2022 release wave 2, we move beyond parity and deliver more performance, usability, and features to provide a better schedule board. We plan to retire the legacy schedule board by April 1, 2023.

Updates in this release include:

  • Deployments default to a new board with a toggle to switch to the legacy board, if needed.
  • In-app video gives new users an overview of the new schedule board functionality.
  • In-app survey invites users to give us feedback and share what is working and where we can improve.
  • Improved performance and usability.
  • Improved booking tooltips for daily, weekly, and monthly views.
  • Ability to select multiple bookings and bulk change booking status.
  • Auto-refresh requirements list with schedule board refresh.

See also

Experience the new and improved schedule board in Dynamics 365 Field Service (docs)