Deepen – Explore untapped areas - For business/data analysts


Get more value by expanding Customer Insights to additional use cases across your organization.

Drive value with the Customer Insights app

Increase your knowledge of Customer Insights capabilities to drive value within your organization:

Self-guided learning modules

Deepen your knowledge of Dynamics 365 Customer Insights at your own pace using Learn’s self-guided modules:


To explore other roles and content, see Overview of adoption framework for Customer Insights.