Table "CRM Incident"
ID 5349
Namespace: Microsoft.Integration.D365Sales
Properties
| Name | Value |
|---|---|
| Caption | CRM Incident |
| Description | Service request case associated with a contract. |
| ExternalName | incident |
| TableType | CRM |
| DataClassification | CustomerContent |
Fields
| Name | Type | Description |
|---|---|---|
| IncidentId | Guid | |
| OwningBusinessUnit | Guid | |
| ContractId | Guid | |
| OwningUser | Guid | |
| ActualServiceUnits | Integer | |
| CaseOriginCode | Option | |
| BilledServiceUnits | Integer | |
| CaseTypeCode | Option | |
| ProductSerialNumber | Text[100] | |
| Title | Text[200] | |
| ProductId | Guid | |
| ContractServiceLevelCode | Option | |
| AccountId | Guid | |
| Description | Blob | |
| ContactId | Guid | |
| IsDecrementing | Boolean | |
| CreatedOn | DateTime | |
| TicketNumber | Text[100] | |
| PriorityCode | Option | |
| CustomerSatisfactionCode | Option | |
| IncidentStageCode | Option | |
| ModifiedOn | DateTime | |
| CreatedBy | Guid | |
| FollowupBy | Date | |
| ModifiedBy | Guid | |
| VersionNumber | BigInteger | |
| StateCode | Option | |
| SeverityCode | Option | |
| StatusCode | Option | |
| ResponsibleContactId | Guid | |
| AccountIdName | Text[160] | |
| ContactIdName | Text[160] | |
| ResponsibleContactIdName | Text[160] | |
| ContractIdName | Text[100] | |
| ProductIdName | Text[100] | |
| CreatedByName | Text[200] | |
| ModifiedByName | Text[200] | |
| CustomerId | Guid | |
| CustomerIdType | Option | |
| OwnerId | Guid | |
| OwnerIdType | Option | |
| TimeZoneRuleVersionNumber | Integer | |
| ImportSequenceNumber | Integer | |
| UTCConversionTimeZoneCode | Integer | |
| OverriddenCreatedOn | Date | |
| CreatedOnBehalfBy | Guid | |
| CreatedOnBehalfByName | Text[200] | |
| ModifiedOnBehalfBy | Guid | |
| ModifiedOnBehalfByName | Text[200] | |
| OwningTeam | Guid | |
| TransactionCurrencyId | Guid | |
| TransactionCurrencyIdName | Text[100] | |
| ExchangeRate | Decimal | |
| ServiceStage | Option | |
| ExistingCase | Guid | |
| StageId | Guid | |
| ProcessId | Guid | |
| EntityImageId | Guid | |
| CheckEmail | Boolean | |
| ActivitiesComplete | Boolean | |
| FollowUpTaskCreated | Boolean | |
| NumberOfChildIncidents | Integer | |
| MessageTypeCode | Option | |
| BlockedProfile | Boolean | |
| MasterId | Guid | |
| MasterIdName | Text[200] | |
| TraversedPath | Text[250] | |
| ParentCaseId | Guid | |
| DecrementEntitlementTerm | Boolean | |
| ParentCaseIdName | Text[200] | |
| SentimentValue | Decimal | |
| InfluenceScore | Decimal | |
| Merged | Boolean | |
| RouteCase | Boolean | |
| ResolveBy | DateTime | |
| ResponseBy | DateTime | |
| CustomerContacted | Boolean | |
| IsEscalated | Boolean | |
| EscalatedOn | DateTime | |
| PrimaryContactId | Guid | |
| PrimaryContactIdName | Text[160] | |
| FirstResponseSent | Boolean | |
| FirstResponseSLAStatus | Option | |
| ResolveBySLAStatus | Option | |
| OnHoldTime | Integer | |
| LastOnHoldTime | DateTime | |
| SystemId | Guid | |
| SystemRowVersion | BigInteger |