Analyzing Error Message Quality Telemetry

APPLIES TO: > APPLIES TO: Business Central 2022 release wave 1 and later

Note

Azure Active Directory is now Microsoft Entra ID. Learn more

When a user gets an error message in Business Central while working in the application, the message includes a yes or no question as to whether the message was helpful, similar to the following illustration:

Shows the error dialog and the voting actions, Yes and No, about the helpfulness of the message.

If a user selects either Yes or No, a signal is emitted and recorded in Azure Application Insights. This information can help partners and developers get insight into error messages that users find hard to understand. They can then follow up with the customer to help out.

This voting feature appears on all error messages that are thrown by calls to the Error(String) and Error(ErrorInfo) methods.

User gave feedback on error message

Occurs when a use selects either Yes or No to the question on the error dialog as to whether the message was helpful.

General dimensions

The following table explains the general dimensions included in the trace. The table lists the dimensions that are specific to Business Central.

Dimension Description or value
message **User gave feedback on error message: [OK Not OK]**

Custom dimensions

The following table explains the custom dimensions included in the trace.

Dimension Description or value
eventId CL0002
aadTenantId Specifies the Microsoft Entra tenant ID used for Microsoft Entra authentication. For on-premises, if you aren't using Microsoft Entra authentication, this value is common.
alObjectId Specifies the ID of the AL object that threw the error.
alObjectName Specifies the ID of the AL object that threw the error.
alObjectType Specifies the ID of the AL object that threw the error.
alStackTrace Specifies the stack trace in AL code for the error.
appId Specifies the ID of the extension that threw the error.
appName Specifies the name of the extension that threw the error.
appVersion Specifies the version of the extension that threw the error.
component Dynamics 365 Business Central Server
componentVersion Specifies the version number of the component that emits telemetry (see the component dimension.)
environmentName Specifies the name of the tenant environment. This dimension isn't included with Business Central on-premises. See Managing Environments.
environmentType Specifies the environment type for the tenant, such as Production, Sandbox, Trial. See Environment Types
errorMessage Specifies the error shown to the user.
exceptionId Specifies the GUID assigned to the error.
userFeedback Specifies what the user voted, which can be either Yes or No.
userLocale Specifies the regional language version of the message. The value is a language culture name, like en-US for English US and da-DK for Danish.
telemetrySchemaVersion Specifies the version of the Business Central telemetry schema.

See also

Monitoring and Analyzing Telemetry
Enable Sending Telemetry to Application Insights