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View remittance error codes in the Norwegian version

For a remittance error, the error code from the bank and an explanation of the error is shown for the payment on the Waiting Journal page.

View error codes

  1. Choose the Tell Me feature icon, enter Return Error, and then choose the related link.

  2. On the Return Error page, fill in the fields as described in the following table.

    Field Description
    Waiting Journal Reference Specify the reference code from the waiting journal.
    Message Text Specify the message from the bank.
  3. Choose the Close button.

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