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Analyze store performance

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This article explains how you can use the in-memory and real-time analytics to access, explore, and gain insight about store performance based on your Microsoft Dynamics 365 Commerce data.

As part of Retail, users can study store performance in real time across different levels of the organization hierarchy over a selected period by opening the out-of-box Channel summary report from any of the following locations:

  • Retail store management > Retail > Channels > Retail store management > Reports > Channel summary report
  • Retail store financials > Retail > Channels > Retail store financials > Reports > Channel summary report
  • Inquiries and reports > Retail > Inquiries and reports > Sales reports > Channel summary report

This report provides a snapshot of following summaries as part of store performance:

  • Gross sales summary
  • Tender type summary
  • Tax summary
  • Price overrides summary
  • Discounts summary