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Compliance certifications for Dynamics 365 Contact Center

Dynamics 365 Contact Center is designed with compliance at its core and is a Core Online Service as defined in the Microsoft Product Terms. It's compliant with or covered by:

  • Health Insurance Portability and Accountability Act (HIPAA) coverage

  • System and Organization Controls (SOC)

  • Various International Organization for Standardization (ISO) certifications

  • Payment Card Industry (PCI) Data Security Standard (DSS)

  • The Cloud Security Alliance (CSA) Security Trust Assurance and Risk (STAR)

  • United Kingdom Government Cloud (G-Cloud)

Refer to the Microsoft Service Trust Portal for information about the compliance certifications for Dynamics 365 Contact Center.

System requirements for Dynamics 365 Contact Center
Overview of Dynamics 365 Contact Center