User account management in Customer Insights - Journeys

The Customer Insights - Journeys application provides an overview of users licensed to use the app and lets you view and edit basic information about them.

To view a list of existing users:

• Go to Settings > Advanced settings at the top of the page.
• A new window titled Business management will open. Go to Settings at the top of the new window, then System > Security > Users.

The list provides standard tools to search, sort, and page through the list as needed. Select and open any user in the list to view and edit basic information about that user.

To create new users, grant licenses, and manage permissions for users, you must work in the Microsoft 365 admin center and/or the advanced settings for Dynamics 365. For details about these operations, see Manage user accounts, licenses, and roles