User authentication using events API in outbound marketing
Note
Dynamics 365 Marketing and Dynamics 365 Customer Insights are now Customer Insights - Journeys and Customer Insights - Data. For more information, see Dynamics 365 Customer Insights FAQs
New Customer Insights - Journeys customers receive real-time journeys features only. For more information, see Default real-time journeys installation.
Note
Azure Active Directory is now Microsoft Entra ID. Learn more
Important
This article only applies to outbound marketing, which will be removed from the product on June 30, 2025. To avoid interruptions, transition to real-time journeys before this date. More information: Transition overview
The events API supports user authentication with Microsoft Entra ID. To link the events API to your Microsoft Entra ID, you need to add your Microsoft Entra ID Client ID
and Microsoft Entra ID Metadata Endpoint
to your web application setting
. More information: Creating a Microsoft Entra ID tenant and adding a web application to the tenant
To authenticate the user against the API, you need to add the Authorization
header containing the token_id
bearer to each API request.
This token_id
can be retrieved by authenticating the user against Microsoft Entra ID.
Request
curl -X GET \
'https:// b7c1ad1ab7fa4a7482b16315d94a26af.svc-tip.dynamics.com/EvtMgmt/api/v2.0/events/published?emApplicationtoken=VZsLZhx251OM9uJa..' \
-H 'Authorization: Bearer eyJ0eXAiOiJK…\
-H 'Origin: https://localhost:4200'
Contact matching strategy
The events API will automatically try to link contacts from Microsoft Entra ID to the contacts in Dynamics 365 Customer Insights - Journeys.
To do so, it uses a contact matching strategy that can be configured in the event administration settings. By default, first name, last name, and email are used as the contact matching strategy. More information: Event administration
In case no matching contact is found, a new contact is created automatically.
Note
Linked contact entities contain an attribute called msevtmgt_aadobjectid
that stores the object ID of the user in Microsoft Entra ID.
Retrieving information of authenticated user
The events API provides an endpoint that returns the information and contact ID of the authenticated user.
Request
curl -X GET \
'https:// b7c1ad1ab7fa4a7482b16315d94a26af.svc-tip.dynamics.com/EvtMgmt/api/v2.0/users/authenticated?emApplicationtoken=VZsLZhx251OM9uJa..' \
-H 'Authorization: Bearer eyJ0eXAiOiJK…\
-H 'Origin: https://localhost:4200'
Response
{
"id":"05ef77de-b882-e911-a970-000d3a4e9aa0",
"firstName":"John",
"lastName":"Doe",
"email":"joe.doe@contoso.com",
"isAnonymous":false
}